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Shipping policy

[Domestic shipping]

  • Free shipping for orders above ¥33,000 incl. tax (excludes Okinawa and remote islands).
  • Tax is included in Shipping fee.
  • Shipping provider is Yamato Transport Co., Ltd.

[International shipping]


 If you are ordering from outside of Japan, the price you pay to TSURUTO will exclude all relevant import duties and sales taxes. *2 As the recipient of the order, you must instead to pay these duties and taxes directly to our carrier in order to release your order from customs. As we are unable to inform the exact amount, we recommend contacting your local customs office or tax authority before your purchase.

*2 If your account haven't been registered yet, all relevant import duties and sales taxes mightn't exclude. Before you purchase anything on our store, please us know where you're from, then we can exclude them (all relevant import duties and sales taxes).

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